Kyle Harrison
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How to Build a Business Warren Buffett Would Buy

Jeff Benedict
Read 2018

Key Takeaways

Under Consideration — to be added.

Connections

  • Warren Buffett — the book frames business-building around the acquisition criteria Buffett would look for.

Highlights

  • “RC once told me, ‘the basis of being a good salesman is always having an answer ready for anything they might come up with. If a potential customer has a qualm or dislike, you have to have an answer. And he did. He always had an answer.” Sales Operational Skills
  • “He judged success on satisfied customers and sales volume, not profit margins. That’s what kept people coming back to him for purchases, time and time again.”
  • “A company always goes at risk when it expands, but if you have done your homework and have a competitive advantage, the risk is minimized.”
  • “Our rule was very broad: **Take care of the customer. **Treat them as you’d like to be treated. It’s simple. Yet many companies ignore this approach, caught up in enforcing policies that don’t enhance the bottom line.”
  • “If you always tell the truth, you don’t have to remember what you said.” #Honesty
  • “You can only stand on the laurels of what you did yesterday for a few minutes. Then you have the challenges of tomorrow.”