Operations

The hands-on running of a business — the operating proficiency an entrepreneur or CEO builds over time. In On the Nature of Long-Term Holds, the early stages of operating a company are described as “awkward and embryonic,” with a CEO needing roughly four to five years (the 10,000-hour threshold) to reach a rhythm and full proficiency.

Where this appears

• On the Nature of Long-Term Holds — the long ramp to operational proficiency as a new CEO is part of the case for holding businesses for the long term.

Best-in-Class Tech Stack

The operations branch of the Best-in-Class Tech Stacks sourcing map — reference playbooks and the org chart Kyle tracks.

Positions

• Head of Operations

Segments

• Corporate Development

Playbooks

Operations

• The Operations Playbook — NCMM (PDF)
• The Hartford Business Playbook
• Intuit Small Business Playbook (PDF)

M&A

• The Synergy Trap / M&A reference (Amazon Kindle)
• The Big Idea: The New M&A Playbook — HBR
• A Billionaire’s Secret Buyout Formula — WSJ