Kelly Palmer

Co-author, with David Blake, of The Expertise Economy. In Kyle’s notes on the book, Palmer and Blake propose the Skills Quotient (SQ = skills you have ÷ skills you need × 100) as a way to quantify how well-equipped a workforce is and to flag flight risks — anyone scoring above 90 is flagged because they will seek growth elsewhere if it isn’t offered. This metric is the operational core of the book’s argument for treating human capital as something you measure rather than assume.

Context: Kelly Palmer is a learning and workforce-development executive who has served as chief learning officer at companies including LinkedIn and Degreed. With David Blake she co-wrote The Expertise Economy: How the Smartest Companies Use Learning to Engage, Compete, and Succeed (2018).

Where this appears

• The Expertise Economy — co-author; originates the Skills Quotient framework for measuring workforce capability and flagging flight risk