Jaime Casap

Jaime Casap is the education evangelist at Google cited throughout The Expertise Economy as a voice on peer-to-peer learning, feedback, and the disconnect between universities and lifelong professional development. In Kelly Palmer and David Blake’s account, Casap argues that “peer-to-peer learning does not come naturally to us” because schooling trains people to value individual accomplishment over collaboration — “we talk about collaboration in education, but we don’t mean it.” He frames real collaboration as a set of learnable skills: asking good questions, giving and taking honest feedback, assessing and being assessed, and building consensus.

Casap is also quoted on the awkwardness of feedback, noting the old saying that “what they are really looking for is validation” — most people soften critiques rather than truly assessing each other, which he sees as the failure point peer-to-peer learning has to overcome. On the institutional side, he observes that graduates “don’t go back to their university when they need professional development,” turning instead to their employer or to platforms like Degreed and Khan Academy; he uses the story of his daughter Elaine, never contacted by her university after graduation, to argue universities should stay connected to alumni across their careers. In Kyle’s notes these passages are tagged to the Spirit of Humility theme.

Context: Jaime Casap was Google’s Global Education Evangelist for over a decade, a widely-cited speaker on the future of education, digital equity, and the shift from “what do you want to be” to “what problem do you want to solve.”

Where this appears

• The Expertise Economy — cited repeatedly on peer-to-peer learning, the difficulty of honest feedback, and universities’ failure to support lifelong learning