Follow-Up

A learning-and-development idea drawn from The Expertise Economy: post-training reinforcement is what makes new skills stick. The book frames its absence as a failure mode — “Without this follow-up, employees will likely forget what they’ve learned after a few months and consequently fail to apply their knowledge on the job.” In Kyle’s reading it sits with the book’s broader argument that one-off training events are insufficient and that durable capability-building requires sustained reinforcement after the initial instruction.

Where this appears

• The Expertise Economy — flagged as the reinforcement step without which employees forget training and fail to apply it on the job.