Deskless Workers

A workforce segment Kyle flagged within his broader Future of Work reading. It surfaced as a tagged link in his June 29th, 2021 Roam “Quick Capture” reading log — a Deskless Workforce report saved alongside sources on apprenticeships, robots demoralizing co-workers, remote work, and AI-driven Automation and reskilling. In that log it is one slice of the labor-and-automation thread rather than a developed thesis; the saved link marks it as a topic Kyle wanted to explore.

Context: “Deskless workers” is an industry term for employees who do not work at a desk or primarily on a computer — frontline workers in retail, manufacturing, logistics, healthcare, hospitality, construction, and field service. They are often cited as a large, historically under-served majority of the global workforce and a target market for purpose-built workforce software.

Where this appears

• Future of Work — Deskless Workers tagged as a segment within the June 29th, 2021 Quick Capture reading log on automation, reskilling, and the changing nature of work.